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I was speaking with a client last week (well recently depending on when you are reading this), about how great leaders inspire team action. And we got talking about a thing called the ‘know-do gap’. The know-do gap is where we know something, we have the knowledge about something, we even know that it has
As a leadership speaker, I recall a valuable lesson I learned in the 90s when I ran an entertainment business. It was during a large event with around 1000 people when I noticed that one of the performers was standing behind a lit screen and casting an unwelcome shadow. I started running towards the stage
To get people embracing change you need to become a master influencer. I’ve been speaking and facilitating most of my life. Recently I read a magnificent article from HBR on the art of influence and persuasion. It was so compelling it got me thinking about the importance of influence when it comes to leading change.
As a young child, I have a vivid memory of visiting my father’s office during school holidays and asking to watch his films. Despite not being in the film business, my dad worked in advertising, and his secretary would kindly set up a 16mm projector in a spare room and bring out a pile of
If you want your people to get fired up about making change happen then you need them to take ownership of it
Building an innovation culture is a ‘Game of Inches’ and not a one-off event or a single “eureka”’ idea. Success comes from incrementally moving forward and finding innovative ways to consistently improve your business. So how do you help your people be innovative every day? As an innovation speaker, one of the challenges with this
A very clever restaurant in Port Macquarie is boosting its bottom line profit by focusing on the little things – the inches. Overlooking the harbour and village green of Port Macquarie is a restaurant called Chop and Chill, (one of my favourite haunts). Not only do they make great coffee, really good food and have
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